What to expect
at your appointment

You have received your online quote by entering your registration number in the box above and you have booked an appointment for us to inspect your car, so what can you expect at your appointment, and what can you do in preparation to make the appointment run as smoothly as possible?

What will happen on the day of my appointment?

Vehicle Purchaser attending an appointment

Our appointments to view cars are quick and easy, most are concluded within the hour. On the day of your appointment a webuyurcar vehicle purchaser will arrive at the allotted time and introduce themselves. They will be wearing a branded webuyurcar lanyard displaying our company ID details. In the unlikely event that the purchaser has been delayed by traffic or by a previous appointment, then they will contact you to make you aware and to let you know when they expect to arrive.

During the appointment the purchaser will inspect your vehicle taking photographs with their company tablet, and will also conduct a short test drive to ensure that there are no major mechanical issues. At this point a final offer price will then be made to you based upon the inspection.

Please have all necessary documentation ready for our purchaser to review

Webuyurcar vehicle purchaser checking paintwork at an appointment

If you are happy with the final offer, then the vehicle purchaser will need to check some documentation. Firstly, they will need to see the V5C document which should list you as being the registered keeper, with the address matching your current address. They will also need to see some form of photo ID such as your driving licence or passport. In addition to the V5C, please also have available a further proof of address such as a recent utility bill or council tax bill. For a full list of all documentation that is required please review our FAQ 'What documentation do I need to have at my appointment?'.

Assuming that all documentation is in order the purchaser will then contact our payments team instructing them to arrange instant payment into your bank account. They will remain with you while the payment is made which, if you have access to online banking will give you the opportunity to check that the payment has been received into your account.

Webuyurcar vehicle purchaser checking oil at an appointment

Once payment has been made, our purchaser will take the keys to the vehicle and our collection team will be notified to arrange collection which will take place within the following few days.

Unless the vehicle has been parked somewhere that you need to grant access to, such as a gated drive, then you will not need to be present when it is collected.

Finally, before our vehicle purchaser leaves the appointment, please ensure that you have removed all personal items from your vehicle. Remembering to check the glove compartment and all the various storage areas within the vehicle.

Top tips for a hassle-free appointment

Ensure that you have your vehicle's V5C document ready to show the vehicle purchaser. In order for us to purchase the vehicle it should name you as the registered keeper and list your address as your current address

Have all your identification documents ready. This will need to include photo ID such as your driving licence or passport and an additional proof of address document separate to the V5C such as a utility bill or council tax bill

Have your bank details ready. In order to process a payment to your bank account we would need to see a hardcopy of your bank details, such as your bank card or a recent bank statement

Ensure that you have removed all personal belongings from the vehicle. Remember to check all storage areas including the glove compartment, map pockets and door bins. Common items that customers can easily forget about are sunglasses in overhead storage, CDs in the player and mobile charging cables

Remember to remove any parking permits or other passes fixed to your windscreen, as you will need these for your new vehicle

If you have the vehicle's spare key then attach this to the main key fob

If your vehicle will be an obstruction where it is parked whilst waiting to be collected, then please remember to mention this to our vehicle purchaser and they will be happy to park it in a more convenient location


What our customers say

You can read below just a few of the reviews we have received about how convenient our service is when selling a car.

  • 5 star

    It was a fantastic experience

    It was my first time selling a car, and if I ever had to do it again, I'd use this website. It was a simple procedure. I booked over the phone, and the next day a polite gentleman came to my house and gave me all the information and took some photos of the car, which took around 15 minutes. Ten minutes later, the money was in my bank.

  • 5 star

    Sale of mini

    Very prompt service. The car was inspected by a really polite gentleman within one hour of calling. Valuation was accepted and the money was transferred to my account instantly. The valuation given was very fair. The whole process was very efficient and simple.

  • 5 star

    The way to sell your car

    Contacted company and came the same day to inspect. Very professional approach, agreed sale price and money banked within 15 minutes of agreeing sale. I would highly recommend this company.

  • 5 star

    Very good experience

    It was one of the smoothest transactions ever. I phoned Webuyurcar yesterday afternoon and the deal was done by 5pm today by a charming, efficient, knowledgeable young man.

Further Questions?

If you have any further questions, then you may find an answer in our frequently asked questions section. Alternatively, you can call our friendly team seven days a week, who will be happy to help. Click here for contact details and opening times.